When a large national retailer needed their phone line to their fire alarm system repaired, they chose Enterprise Technology Solutions smart hands retail IT services technicians to perform the work. ETS technicians always carry the right tools for the job. Technicians were quickly able to determine the problem and come up with a solution on the fly. The solution was approved by engineers and the system was repaired and returned to service. Enterprise Technology Solutions technicians are properly trained to quickly diagnose the problem and propose a solution to have the customer back up and running at full capacity in a timely manner. As a result, the customer is happy with the service and won’t hesitate to call ETS for the next issue.

When national retailer Macy’s decided on installing E-Signs throughout their stores, they acquired the services of Network Engineering Technologies, a Managed Services Provider with a national reach. When NET needed a company that provides smart hands IT services that they could count on in Hawaii, they chose Enterprise Technology Solutions. ETS price point and labor force were a perfect fit for NET. Enterprise Technology Solutions was able to install the project on time and on budget, across the entire state of Hawaii. Network Engineering Technologies relies on the vast experience of ETS technicians and their efficient use of time management to complete the jobs.

Enterprise Technology Solutions is counted on to repair surveillance cameras for America’s largest retailers. This was a cash wrap camera repair in Lihue, HI, on the island of Kauai. ETS technicians always test cables and and do not leave the site without getting the shot approved by the appropriate engineer. ETS technicians are trained to make sure they capture all required deliverables for each client, every time. When cash registers must be taken out of operation due to safety concerns, Enterprise Technology Solutions technicians work with store managers to determine the times that will have the least impact on the store’s operations. These attributes make Enterprise Technology Solutions the choice for managed service providers across the nation when their business requires smart hands technicians in Hawaii.

The Home Depot initiated a project in 2019 for the installation of BOPIS (Buy Online, Pick-up In Store) Lockers with a surveillance camera. Enterprise Technology Solutions installed the surveillance cameras for the project. This installation included running a cable from the nearest IDF to the camera location and installing an arm and mounting the camera to the arm. ETS technicians worked with Bailiwick support personnel to capture the correct approved camera shot. ETS Technicians always generate machine labels and test cables with a Level III cable tester. Below are photos of the installation.