IT Support · Cybersecurity · AI Solutions
IT that stops being something you think about
Enterprise Technology Solutions runs the technology behind small and mid-sized businesses. Support, security, and custom AI built around how you actually work, handled by engineers who already know your environment.
- Hawaii Company
- Flat monthly pricing
- Local team
What we do
Support and security are the foundation, and where most clients start. Everything else builds on top of them as your business needs it.
IT Support
Your whole IT department for a flat monthly fee. Monitoring, patching, help desk, and vendor management, so problems get fixed before anyone files a ticket.
What you get out of it
- Fewer outages, and faster fixes when something does break
- A flat monthly fee covering all remote support, however much you need
- A team that already knows your environment before you call
- Hardware replaced on a plan, not after it dies mid-quarter
What is included
* Onsite visits are not included in the monthly fee. They are billed at our regular hourly rate.
Cybersecurity
Layered defenses built for businesses that cannot afford a breach. Endpoint protection, email security, staff training, and the monitoring to catch what slips through.
What you get out of it
- Threats caught and contained before they spread across the network
- Staff who recognize a phishing attempt instead of clicking it
- Evidence you can hand an auditor, an insurer, or a prospective client
- A recovery plan that has actually been rehearsed, not just written
What is included
Also available
Add these as you need them, or bundle them into your monthly agreement.
AI Custom Solutions
Custom AI built around how your business actually works. We map your real workflows first, then automate the parts that eat hours, using your data without handing it to a public model.
- Workflow and process discovery
- Document processing and data extraction
- Internal assistants trained on your knowledge base
- Integration with your line-of-business systems
- Private and secure deployment
- Automation of repetitive back-office tasks
- Staff training and adoption support
- Measured results with before-and-after time savings
Cloud Services
Microsoft 365 and cloud infrastructure done right. Migration, licensing, identity, and the ongoing management that keeps costs and access under control.
- Microsoft 365 migration and administration
- Identity and single sign-on configuration
- Cloud infrastructure design and management
- License optimization and cost review
- SharePoint and Teams governance
- Conditional access policy management
Backup and Disaster Recovery
Tested, versioned backups on and off site, with a recovery plan that has actually been rehearsed. Ransomware should be an inconvenience, not an extinction event.
- Automated local and offsite backup
- Immutable backup copies to survive ransomware
- Regular restore testing with written results
- Documented recovery time and recovery point objectives
- Business continuity planning
- Annual disaster recovery tabletop exercise
Compliance and Governance
CMMC, NIST, HIPAA, and cyber insurance questionnaires. We map the controls, close the gaps, and keep the documentation current so audits stop being fire drills.
- CMMC and NIST 800-171 readiness assessment
- HIPAA security risk analysis
- Written policies and system security plans
- Control implementation and evidence collection
- Cyber insurance questionnaire support
- Ongoing compliance monitoring
Network and Infrastructure
Wired, wireless, and firewall infrastructure designed to be fast, segmented, and secure. Includes structured cabling and hardware lifecycle planning.
- Firewall deployment and management
- Business-grade wireless design and installation
- Network segmentation and VLAN design
- Structured cabling
- VPN and remote access
- Hardware lifecycle and budget planning
Two ways to work with us
Both are a flat monthly fee with unlimited remote support. IT Support is a la carte, so you add only what you need and onsite is billed hourly. Full Cyber Protection is all inclusive.
IT Support
Flat monthly fee, a la carte
Businesses running a stable setup that want dependable day-to-day support with the security fundamentals covered, and the freedom to add only the pieces they actually need.
Support
Unlimited remote support
What is included
- Unlimited remote support
- 24/7 remote monitoring
- Patch and update management
- Threat protection
- Malicious website blocking
Onsite visits are billed at our hourly rate. Backup and recovery, and anything else beyond the list above, is added a la carte.
Full Cyber Protection
Flat monthly fee, all inclusive
Businesses carrying real risk: client data, compliance obligations, or a cyber insurance policy with teeth.
Support
Unlimited support, remote and onsite
Everything in IT Support, plus
- Onsite visits included, with no hourly charge
- Managed EDR and MDR
- Threat detection, response, and remediation
- Backup and disaster recovery
- Cloud services, including Microsoft 365 Business Premium
- Compliance support for CMMC, NIST, and HIPAA
Not sure which fits? The free assessment tells us, and you, which one you actually need.
Why businesses switch to us
Response times we put in writing
Critical issues get a human within 15 minutes during business hours. It is in the agreement, not just the sales deck.
You get engineers, not a script
The person who answers can actually fix it. No tier-one gatekeeper reading troubleshooting steps off a screen.
Security is included, not upsold
Endpoint protection, MFA, email filtering, and awareness training come standard. Security should not be a premium tier.
How working together starts
Switching IT providers feels risky. Here is exactly what happens, so there are no surprises.
Free assessment
We inventory your systems, review your security posture, and show you what we found. No charge, no obligation, and you keep the report either way.
A plan with a price
You get a written roadmap: what to fix now, what can wait, and what it costs. Flat monthly pricing so budgeting stops being guesswork.
Onboarding in weeks, not months
We deploy monitoring, close the urgent gaps, and document your environment. Most clients are fully transitioned inside 30 days.
Ongoing partnership
Day-to-day support plus quarterly business reviews, where we talk roadmap and budget instead of ticket counts.
Find out what is actually wrong with your IT
The assessment is free and the report is yours to keep, whether or not you hire us. Most owners are surprised by at least one thing we find.
Hawaii