When a large national retailer needed their phone line to their fire alarm system repaired, they chose Enterprise Technology Solutions smart hands retail IT services technicians to perform the work. ETS technicians always carry the right tools for the job. Technicians were quickly able to determine the problem and come up with a solution on the fly. The solution was approved by engineers and the system was repaired and returned to service. Enterprise Technology Solutions technicians are properly trained to quickly diagnose the problem and propose a solution to have the customer back up and running at full capacity in a timely manner. As a result, the customer is happy with the service and won’t hesitate to call ETS for the next issue.